No problem! To change your next shipment date, log into your account and follow these simple steps:

Head to “Subscriptions”Click “Manage Subscription"Click on “Next Shipment”Choose your new shipment dateSave

It depends! Most of our discount codes cannot be combined with Subscribe & Save so you have to check the terms and conditions first 🔍 If the promo code is allowed to be applied toward a subscription, you can add it to your account bylogging in to your customer portal at the top right-hand corner of any HighKey page (beside the shopping cart). Once your account is open, you’ll see a list of all of your subscriptions. At the bottom of this list click “add discount code”.

Of course! You can add a product to your subscription by logging into your account and following these simple steps:

Head to “Subscriptions”Click “Add Product”Click on “Next Shipment”Choose the item(s) you would like to add, change, or remove. If you would like to update the quantity or remove a product from a subscription click “edit” to the right of the product you want to change.Save

That’s it! If you have any trouble, please reach out to our Customer Care Team and we'll also be happy to assist in any way we can!

Here’s how you can easily update your billing information from your Customer Portal:

Head to “Subscriptions”Click"billing information" in the menu bar under your nameClick"update card" under your card information

And you’re done! If you need any further assistance, please reach out to our Customer Care Team and we'll also be happy to assist in any way we can!

We’ll be sad to see you go, but you’re free to cancel and renew your subscriptions at any time from the Customer Portal

Once your account is open, you’ll see all of your subscriptions with the option to “Edit” or “Cancel”. Please note, subscriptions must be canceled 48 hours before your next renewal to prevent being charged.

Shipping for recurring orders is absolutely FREE for our Subscribe & Save members! Just kick back and enjoy the perks of this awesome subscription program. 😎

There are many HighKey awesome perks to joining our Subscribe & Save program! Including: 

- 15% savings on all orders
- FREE shipping on recurring orders
- Early access to new products
- Skip or add products in one-click
- Cancel anytime